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877‑282‑6248 貹ñDZ Log In
Customer Service Shop Plans

AVѧԺ Energy

Whether you're a customer or a consultant, we're easy to reach and ready to help. Find our contact information and hours below.

Emergency or Outage Reporting by Service Area

California Emergency or Outage Contact Numbers

Delaware Emergency or Outage Contact Numbers

Illinois Emergency or Outage Contact Numbers

Indiana Emergency or Outage Contact Numbers

  • Northern Indiana Public Service Company (NIPSCO)
    (800) 464-7726        

Maine Emergency or Outage Contact Numbers

Massachusetts Emergency or Outage Contact Numbers

Maryland Emergency or Outage Contact Numbers

New Hampshire Emergency or Outage Contact Numbers

New Jersey Emergency or Outage Contact Numbers

Ohio Emergency or Outage Contact Numbers

  • AEP Ohio
    (800) 672-2231        
  • Columbia Gas of Ohio
    (800) 344-4077

    Many questions or concerns can be addressed via email. You’ll find a list of what we can help you with in the drop-down box below. Just fill out the form and our Customer Care team will get back to you in the next 48 hours. If we are unable to address your issue via email, please call Customer Care.

    Thank you

    Thank you for submitting your inquiry to AVѧԺ. You can expect to hear back from our Customer Care team within the next 48 hours.

    ? How to pay your bill

    How to Pay Your AVѧԺ Bill
    X

    There are three fast and easy ways to pay your AVѧԺ Bill:

    • MyAmbit Account – Log on to and pay online using your credit card, debit card or bank account. If you don’t have a MyAmbit Account, you can create one in a few minutes. All you need is your AVѧԺ account number (ex. AXXXXXXX).
    • Quick Pay – Use the feature on our website using only your account number and ZIP code. To access Quick Pay, simply select “Pay my bill without logging in.”
    • Customer Care – You can also pay over the phone by calling Customer Care at (877) 282-6248 Monday - Sunday: 7:00 a.m. - 10:00 p.m. CT.

    If you are experiencing technical difficulties when using one of these payment methods, please submit an inquiry using our email contact form below.

    Unfortunately, Some Issues Can’t be Resolved via Email

    Please call Customer Care at (877) 282-6248 Monday - Sunday: 7:00 a.m. - 10:00 p.m. CT so that we may better assist you.

    Have You Visited MyAmbit Account?

    It’s your one-stop shop for information regarding your account, and may even answer your question or concern. Visit to:

    • Pay your bill
    • Access account balance information
    • Enroll in paperless billing
    • Set up automatic payments
    • Change or renew your plan
    • View previous invoices and historical usage
    • View plan information and important documents
    • View travel rewards points
    my ambit account

    Mail requests include:

    Brochures (download)




    Forms (download)



    Document Requests

    Billing History Request
    Receipt of Payment Request
    Letter of Credit Request
    Proof of Service Request
    Intent of Service Request
    Reward Redemption


Consultant Support

Hours

Monday – Friday: 8:30 a.m. – 5:30 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT

Phone

Toll-free (877) 302-6248 or (877) 30-AMBIT
Fax (800) 508-9850

 

Commercial Inquiries

Hours

Monday – Friday: 8:00 a.m. – 6:00 p.m. CT
Saturday: 10:00 a.m. – 5:00 p.m. CT

Phone

Toll-free (877) 455-7575

 

Mailing Address

Texas Payments

AVѧԺ
P.O. Box 660462
Dallas, TX 75266-0462

Illinois Payments

AVѧԺ
P.O. Box 660442
Dallas, TX 75266-0442

Correspondence

AVѧԺ
P.O. Box 864589
Plano, TX 75086

 

Other Inquiries

Media Inquiries

Fax (877) 389-4042
mediarelations@ambitenergy.com

Business Inquiries

Fax (877) 419-8706

AVѧԺ